Terms & Conditions
Latest Updated 24 June 2004
Welcome to our Rome travel and tour services. By using our website, booking system, or transportation services, you agree to comply with our terms and conditions. These policies are designed to ensure a safe, reliable, and transparent experience for all travelers. Please read them carefully before making any reservations or purchases.
1. Booking & Reservations
All bookings must be made in advance through our official website or authorized partners. A valid confirmation email will be sent after successful payment. Travelers are responsible for providing accurate details, including names, dates, and contact information. We reserve the right to cancel incomplete or fraudulent bookings. Availability depends on season and demand.
2. Payment & Pricing
All prices are displayed in Euros (€) and may vary depending on the season, demand, or promotional offers. Full payment is required at the time of booking to confirm your reservation. We accept major credit cards and secure online payments. Any additional fees such as city taxes or service charges will be clearly stated during checkout.
3. Cancellations & Refunds
Cancellations made at least 48 hours before the scheduled service will receive a full refund. Requests made after this period may incur partial charges or no refund at all. Refunds will be processed within 7 business days. In case of unforeseen events, such as weather disruptions, alternative arrangements or credits may be offered.
4. Liability & Responsibilities
We are committed to providing a safe and enjoyable travel experience, but we are not liable for damages caused by accidents, delays, strikes, natural disasters, or circumstances beyond our control. Travelers are responsible for personal belongings. It is recommended to have travel insurance to cover unexpected medical or travel emergencies during your stay in Rome.
5. Privacy & Data Protection
We respect your privacy and are committed to protecting personal information. Data collected during booking, such as names, emails, and payment details, will only be used for processing reservations and improving services. We do not share personal data with third parties without consent. All information is stored securely in compliance with European data protection regulations.